Customer Service | Sales Adviser

HR-Consulting Srl on behalf of its client (money transfer company) is looking for a highly professional candidate to fulfill the position of:

Customer Service | Sales Adviser

Job Responsibilities:

  • Engaging customers to use our service, promote existing and new products
  • Contacting Russian-speaking (EU, UA) and Romanian-speaking customers to help them in the money transfer process
  • Contacting customers who have not used our services for a certain period of time
  • Answer calls, emails, WhatsApp and Viber chats from customers relating to their money transfers
  • Finding ways for new customer attraction and making sales callbacks
  • Checking, uploading and working with documents
  • Working under robust UK and EU AML and Compliance regulations and procedures

Required skills:

  • Excellent sales skills
  • A high-energy approach and Yes-attitude
  • Excellent communication skills, innovative approach to customer engagement
  • Ability to inspire clients to share information about our services with their friends
  • Problem-solving skills
  • Ability to work in a busy environment
  • Fluency in the Russian and Romanian languages
  • Fluent English language (to read and understand company policies and procedures)
  • Call Centre or Banking experience is an advantage
  • Sales experience is a huge advantage

Benefits of the job:

  • A Customer Service adviser would get deep knowledge of UK and EU AML &Compliance regulations;
  • Will be fluent in all operational systems of the company;
  • Will raise professional Customer Service skills;
  • Potentially the salary growth after six months period for successful candidates.

Interested candidates may send CVs to HR-Consulting (www.search4staff.com) email address: bb20@search4staff.com.

Please, indicate the relevant vacancy code CSA-2 in the subject line or resume.

For more information, please call: +373 68898408.

E-mail: bb20@search4staff.com
Call: +373 68898408

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