Call Center Operator - English

Call Centre Operator – Freight Brokerage (USA & Canada Market)
Location: Botanica, Office-Based
Schedule: Monday–Friday, 3:00 PM – 12:00 AM

We’re looking for motivated and driven individuals who:

• Speak and write fluent English
• Have excellent phone and email communication skills
• Are confident in reaching out to new prospects and building relationships
• Are proactive, self-motivated, and hungry to hit performance goals
• Are comfortable using Excel, Outlook, and online tools to manage daily outreach
• Work well independently but also collaborate easily with a close-knit team
• Have a positive attitude and the ability to handle rejection and keep going

What you’ll do:

• Make outbound calls to potential clients to introduce our services
• Send cold emails and follow-ups to nurture leads and build interest
• Research the U.S. and Canadian freight market to find new prospects
• Qualify leads based on criteria and help prepare the sales pipeline
• Collaborate with operations to ensure smooth onboarding and communication
• Track your performance and consistently hit call and lead generation targets
• Adapt to shifting time zones, communicating with prospects across North America

What we offer:

• Official salary, always paid on time
• Full social benefits package
• Sales bonuses and rewards for top performers
• Structured onboarding and freight-specific training
• Friendly team, modern office environment, and room to grow within the company

Interested in launching your career in the freight industry?

Send your CV and come make your mark in North American logistics!