
Support Specialist 24/7
AFC CENTER
3 октября 2025
Кишинев, Телецентр
Любой опыт
Полный день
Любое образование
Гибрид (Дом/Офис)
We Are Hiring!
Support Specialist 24/7
We are expanding our team and looking for a 24/7 Support Specialist to cover night and weekend shifts. This is not a dispatch or broker role — it’s a support position that ensures drivers and clients always have assistance when the office is closed.
What We Offer:
- Competitive salary + night/weekend shift bonuses
- Paid training on company processes, TMS systems, and emergency handling
- Friendly, international team atmosphere
- Official social package and bonus programs
- Career growth opportunities in a U.S. logistics company
Your Responsibilities:
- Handle incoming driver and customer calls during night shifts
- Monitor truck status, load progress, GPS/ELD alerts, reefer temperature (if applicable)
- Provide first-line assistance: answer questions, guide drivers, give updates
- Escalate urgent matters to on-call managers (breakdowns, accidents, delays)
- Coordinate emergency services (roadside assistance, towing, repairs, police if needed)
- Keep accurate records in the company system and prepare reports for the day team
What We Expect:
- English communication skills (B1–B2 minimum)
- Calm, problem-solving mindset under pressure
- Basic PC knowledge (Excel, TMS, GPS tools); dispatch/support experience is a plus
- Responsibility and reliability — drivers depend on you at night
- Ability to work night shifts and rotating weekends
Work Schedule:
- Shift-based 24/7 coverage (night 00:00–08:00 or 12-hour shifts by rotation)
- Office location: Chișinău (hybrid/remote options discussed individually)
Send CV: HR@AFCTEAM.MD
Call: +373 67 79 44 38
Website: AFCTEAM.MD
E-mail: HR@AFCTEAM.MD
Call: 067794438
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