
1 октября 2025
Sales Support Agent
Orange Systems is the IT hub of Orange Moldova. An IT park resident, with over 850 employees, that delivers advanced IT solutions, enhancing a wide range of activities and full cycle development, impacting millions of customers across Europe.
The role will be responsible to deliver excellent service by treating efficiently and in a proactive way all kinds of customer requests within the Connectivity area.
what you will be doing:
Perform customer onboarding activities for an international partner:
- Connectivity products entry, activation, adjustment, and cease
- Case management (WOH, Clarify, oneSalesforce)
- Ad-hoc tasks (project-based, migrations, reports, clean-ups, etc.)
- Identify process errors and ensure seamless service delivery (including trouble shooting)
- Maintain and continuously improve the set individual objectives and to respect the defined SLAs of the performed activities
- Identify and propose continuous improvements and initiatives for the working process with the aim to increase the KPIs, decrease the AHT, automatization of the task etc.
- Ensure fast response to stakeholders’ enquiries and timely feedback and maintain a good interpersonal communication
- University Degree, preferably in a technical field
- Proficiency in English, written and spoken, knowledge of German, French or Italian is an advantage
- Good computer skills (MS Office): good command of Excel and Word
- Self-organized and with a high sense of responsibility
- Focused on details, reliable and flexible
- With strong analytical and synthetic skills
- Good team player
- international environment and guaranteed life-work balance
- a unique learning experience in our company
- working experience with great potential for growth
- competitive salary
- benefits and compensations that you can discover on https://www.orange.md/ro/cariera/beneficii
If you share the same views, please send us your CV today. We will be happy to welcome you into a young and dynamic team!
Working for Orange is one of a kind experience. Come check it out!
Тимбилдинги
Мобильная связь
Ноутбук
Собственная парковка
Чай, кофе, вода
Оплачиваемые обеды
Расширенный медицинский полис
Абонемент в фитнес клуб
Гибкий график работы
Возможность работать удаленно
Профессиональный рост
Тренинги, курсы
Скидки для сотрудников
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