Customer Support Representative

WebTech

27 декабря 2024

Кишинев
Любой опыт
От 14 000 До 17 000 MDL
Полный день
Любое образование
На территории работодателя

We are looking for:

Customer Support Representative

A foreign company is seeking to recruit a proficient and well-qualified Customer Support Representative in its Chisinau office for a full-time job.

Job Requirements:

  • University degree would be an advantage 
  • Excellent communication skills in spoken and written English and Russian
  • Other foreign languages will be considered an advantage
  • Computer literacy at user level 
  • Ability to manage priorities
  • Analytical thinking and result-oriented professional attitude
  • Competent at performing tasks independently as well as part of a team
  • Sociable, diligent, highly self-motivated, enthusiastic, open-minded and honest

Duties and Responsibilities:

  • Provide assistance (via email and phone) to B2C and B2B clients with respect to company’s products and/or services;
  • Handle complex customer queries and complaints;
  • Performing and managing B2C e-mail campaigns;
  • Handling daily activity with the products in our CRM;
  • Perform other one-time tasks as delegated by the manager.

Benefits:

  • Incentive monthly salary plus frequent bonuses based on delivered results;
  • Interesting and challenging new tasks;
  • Full wage package;
  • Modern and cozy office equipped with up-to-date appliances;
  • Supportive and friendly co-workers;
  • Liberal working environment, driven by team spirit and passion;
  • Working hours: Monday to Friday from 10:00 AM to 7:00 PM.

All interested candidates are required to submit their CV at office@webtechsrl.com with the job title in the subject line of the email.

Only selected applicants will be invited for a face-to-face interview.

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