Customer Support | English

Smart Choice is looking for a Customer Support agent!
Salary: $1200–$3000/month (base + bonuses)
Location: Central Chișinău

Are you a great communicator who enjoys helping people and solving problems? At Smart Choice, we’re looking for empathetic, resourceful individuals to join our Customer Support Team — and play a key role in ensuring a top-tier experience for our clients.

What We’re Looking For:

• English level B2 or higher (spoken and written)
• Excellent communication and active listening skills
• Patience, empathy, and a solution-oriented mindset
• Ability to stay calm and professional under pressure
• Confidence and adaptability
• Attention to detail and good organizational skills

What You’ll Do:

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about our services and assist with requests
• Resolve customer issues efficiently and professionally
• Maintain records of interactions and follow up as needed
• Collaborate with other teams to ensure customer satisfaction
• Suggest improvements based on customer feedback

What We Offer:

• Paid training to set you up for success
• Competitive base salary + monthly bonuses
• Friendly, supportive, and professional work environment
• Central office in Chișinău
• Career advancement opportunities
• Regular team-building activities, events & business trips
• Free snacks, coffee, and drinks
• A chance to become a trusted specialist in customer care

Ready to make a real difference in people’s experience?

Apply now — send us your CV and become a valued part of the Smart Choice team!