
7 сентября 2025
After Hours Dispatcher Weekend
After-Hours Weekend Support — Day Shift (On-Site)
Location: Chișinău, Moldova (office only)
Schedule: Saturday & Sunday, 12:00 PM – 12:00 AM (Moldova time)
Pay: $100 per shift (fixed rate per completed 12-hour shift)
About the role
Keep weekend operations covered while core teams are offline. This is not a dispatcher role—no load booking. You’ll handle all inbound communications, provide status updates, and monitor OTR activity to ensure issues are escalated and resolved fast.
What you’ll do
- Answer and triage every incoming call during your shift (drivers, brokers, vendors).
- Provide updates (ETA, delays, notes) via phone/email/SMS per SOP.
- Monitor OTR operations: active loads, driver statuses, check-ins/outs; escalate incidents.
- Document everything in the TMS and communication tools (notes, timestamps, outcomes).
- Coordinate urgent situations (breakdowns, towing/roadside, facility issues) using playbooks.
- Handover at shift end with a clear summary of open items and resolutions.
Requirements
- Strong English (spoken & written).
- Calm under pressure; excellent communication and problem-solving.
- Fast typing and organized record-keeping.
- 1+ year in customer service/operations/help desk/transport support preferred.
- Weekend availability for the stated on-site shift.
Why join us
Official employment + benefits - Structured training - Supportive team - Growth opportunities.
Email: hrmoldova@aplcargoinc.com
Phone: 069565660
Собственная парковка
Компенсация расходов на транспорт
Чай, кофе, вода
Дополнительные выходные
Профессиональный рост
Тренинги, курсы
Премии в день рождения