Сostumer support agent in USA
Hero Logistics
5 noiembrie 2024
Chișinău
Posibil fără experiență
700 USD
Full-time
Orice studii
În locația angajatorului
We are looking for:
Сostumer support agent in USA
American company, is looking for responsible ambitious people to join our support team with NO experience.
If you are without experience but you want a interesting job your are welcome to apply!
We Offer:
- Salary start $700, depending on the candidate’s skills and experience.
- Friendly atmosphere in a growing, young and dynamic team
- Trainings and development opportunities
- We offer 2 weeks of training and support for all new employees.
- Bonuses program and social package
- Experience using trucking software preferred.
- Required Computer and Software Skills: Basic experience using computers.
- Experience using dispatch and trucking software preferred.
- Constant improvement of professional skills.
Responsibilities:
- Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices
- Handle complex customer queries and complaints;
- Work in the software transport management system.
- Resolve a wide variety requests, which include gathering additional information, setting expectations and working with other support organisations.
Desired Qualifications:
- Required Computer and Software Skills: Basic experience using computers.
- Experience using dispatch and trucking software preferred.
- Excellent customers service, taking orders and making transport plan.
- Ability to keep calm in stressful situations, flexible willing to work in day and switch also to middle shift
- Detail oriented with the ability to handle multiple tasks at one time
- Ability to put together a team of professionals.
We will be happy to see you in our dynamic and friendly team.
Please email your CV at info.roadtex@gmail.com.
Email: info.roadtex@gmail.com
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