Customer service

Job description
Full Job Description
We are currently seeking to fulfill a full-time position. Our Customer Service will be responsible for providing exceptional customer service to our current clients and new prospects, maintain knowledge of our products.

Benefits:
Paid Holidays
Bonus Opportunities
Paid Time Off (PTO)
Weekends Off
Holidays Off
Career Development & Growth
Hands On Training

Responsibilities:
• Generating insurance quotes.
• Secure all Trailing Documents from customers.
• Ask each customer for referrals and explain our referral program.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Maintain knowledge of new products.
• Provide exceptional customer service.
• Be outstanding at relationship building.

Requirements:
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Create relationships from a cold start.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Must have ability to multi-task.
• Professional phone etiquette.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Works well with other employees and is a team player with a positive attitude.
• Be equipped with great listening and closing skills.
• To have a SSN (Former Work and Travel).
• Fluent in English.
• Be able to work remote from 15:30-12:30.
• Good Internet connection.

Send your resume to elena.vidrascu@gmail.com