Customer service specialist

Ultra Fog is hiring Customer Service Specialist for the branch in Chisinau.
The future employee will have to agree to diligent and careful work, in particular:

-to respond to incoming Service, Start Up And After-sales/ Warranty requests, including but not limited to:

-provide price quotations, order acknowledgements, invoices and other assistance to the Customer;
-preparing the time schedule of the Service Engineers
-ensure that Service Engineers receive all the necessary information and documentation in order that they can carry out their work properly;
-prepare and issue Service Certification;
-raise and process spare parts orders;
-raise and process warranty claims;
-verify the invoices, expenses and time reports of Service Engineers and report to the Account Manager;
-to deliver spare parts directly to the Customer (sporadic business trips are required);
-preparation of necessary documents for travel/work;
-coordination of the delivery of materials for various projects;
-cooperation with the production department;

What we offer:
- Official employment
- Stable salary with the possibility to be increased depending on professional progress
-The possibility to work and develop further in an international company.
- Position based in a great office in the heart of Chisinau.
- Laptop
-The possibility to travel abroad.
- Gifts for holidays
- Stable work schedule: Monday-Friday from 9 to 18:00

The perfect candidate should possess a high phone etiquette and speak English.

Please send your curriculum vitae in English at the below-mentioned e-mail address.

Email: mihaiela@ultrafog.com