Customer Service | Sales Adviser

Job Responsibilities:

Engaging customers to use our service, promote existing and new products
Contacting Russian-speaking (EU, UA) and Romanian-speaking customers to help them in the money transfer process
Contacting customers who have not used our services for a certain period of time
Answer calls, emails, WhatsApp and Viber chats from customers relating to their money transfers
Finding ways for new customer attraction and making sales callbacks
Checking, uploading and working with documents
Working under robust UK and EU AML and Compliance regulations and procedures

Required skills:

Excellent sales skills
A high-energy approach and Yes-attitude
Excellent communication skills, innovative approach to customer engagement
Ability to inspire clients to share information about our services with their friends
Problem-solving skills
Ability to work in a busy environment
Fluency in the Russian and Romanian languages
Fluent English language (to read and understand company policies and procedures)
Call Centre or Banking experience is an advantage
Sales experience is a huge advantage

Benefits of the job:

A Customer Service adviser would get deep knowledge of UK and EU AML &Compliance regulations;
Will be fluent in all operational systems of the company;
Will raise professional Customer Service skills;
Potentially the salary growth after six months period for successful candidates.

Interested candidates may send CVs to HR-Consulting (www.search4staff.com) email address: bb90@search4staff.com.

Please, indicate the relevant vacancy code CSA-2in the subject line or resume.
For more information, please call: +373 68898408 E-mail: bb90@search4staff.com
Call: +373 68898408